SERVICES PORTFOLIO

A wide range of services that suits your business processing needs

We perform knowledge-based business processing and call center services that support the different functional areas in the insurance and financial services industry. We have provided our partners with significant cost savings, stellar performance, and notable improvements in quality and productivity. We manage our operations in a highly secured environment.

Linking Quality and Cost to your Advantage - our tagline, is the primary value that we bring our partners as we enable them to maximize the full benefits of outsourcing/offshoring, and in the long run, continuously improve their processes.

Our current capabilities include:

Back Office Processing Services

• New business and order fulfillment
• Marketing and sales support
• Customer Service
• Claims administration

Call Center Operations

• Inbound complex customer service support (with and without supervisor escalation)
• Telephone interviewing services
• Employee benefits solutions
• Dental provider support

Finance and Accounting Services

• General accounting
• Cash disbursement
• Treasury operations & cash management
• Customer service payables & problem resolution
• Travel & expense accounting
• Management reporting